Terms of Service

Welcome to Ayureon. These Terms of Service ("Terms") govern your access to and use of the websites, applications, and services provided by Ayureon, Inc. ("Ayureon, Inc.," "we," "us," or "our").

By creating an account, accessing our services, or making a purchase, you agree to these Terms. If you do not agree, do not use our services.

1. Our Services

Ayureon, Inc. operates a healthcare interoperability platform that helps healthcare organizations and developers exchange clinical data through a single API. Services include API access, developer tooling, and supporting documentation. These Terms apply to all surfaces operated by Ayureon, Inc., including ayureon.com and all associated applications.

2. Eligibility

To use our services, you must:

• Be at least 18 years of age.
• Be a legal resident of a jurisdiction where Ayureon, Inc. offers its services.
• Provide accurate and complete information during registration.
• Have the legal capacity to enter into a binding agreement.

3. Account Registration and Security

• You are responsible for maintaining the confidentiality of your account credentials.
• You agree to provide accurate, current, and complete information during registration and to update your information as necessary.
• You must notify Ayureon, Inc. immediately of any unauthorized access to your account.
• Ayureon, Inc. reserves the right to suspend or terminate accounts that contain inaccurate information or that we reasonably believe have been compromised.

4. Use of the Platform

4.1 Permitted Use

Ayureon, Inc.'s platform is intended for use by healthcare organizations, developers, and authorized end users for legitimate clinical and operational purposes consistent with applicable law.

4.2 Healthcare Information

Where the platform processes health information on behalf of a covered entity or business associate, Ayureon, Inc. acts as a business associate under HIPAA pursuant to a Business Associate Agreement.

4.3 API Access

Programmatic access to the Ayureon, Inc. API is governed by these Terms and, where applicable, your API agreement. You must not exceed published rate limits, attempt to reverse engineer the service, or circumvent access controls.

5. Pricing, Payment, and Subscriptions

5.1 Pricing

Prices for our services are displayed during onboarding and checkout. Prices may change with notice. Subscribed customers will be notified at least 30 days before any price increase takes effect.

5.2 Subscriptions and Auto-Renewal

Some services are offered on a subscription basis:

• Subscriptions automatically renew at the end of each billing period unless cancelled.
• You may cancel at any time through your account or by contacting Ayureon, Inc. support.
• Cancellation takes effect at the end of the current billing period.
• No partial-period refunds for the current billing cycle after cancellation.

5.3 Refunds

Refund eligibility depends on the service tier and the time of request. Where applicable, Ayureon, Inc. honors statutory refund rights.

6. Prohibited Conduct

You agree not to:

• Provide false, misleading, or incomplete information during registration or use.
• Use our services for any unlawful purpose.
• Interfere with or disrupt our services, servers, or networks.
• Attempt to access accounts, systems, or data belonging to others.
• Use automated systems (bots, scrapers) to access our services without written permission.
• Reproduce, distribute, or create derivative works from Ayureon, Inc.'s content without written permission.

7. Intellectual Property

All content, software, trademarks, and materials on our platforms are the property of Ayureon, Inc. or its licensors. You may not use Ayureon, Inc.'s trademarks (including "Ayureon" and the Ayureon mark) without our written permission.

8. Disclaimers

• Our services are provided "as is" and "as available" without warranties of any kind, except as required by law.
• Ayureon, Inc. does not guarantee that our services will be uninterrupted, error-free, or secure at all times.
• Ayureon, Inc. does not endorse or guarantee the accuracy of AI-generated insights returned through the platform; downstream clinical decisions remain the responsibility of the treating provider.

9. Limitation of Liability

To the maximum extent permitted by law:

• Ayureon, Inc.'s aggregate liability for all claims arising from your use of our services is limited to the total fees you paid in the 12 months preceding the claim.
• Ayureon, Inc. is not liable for indirect, incidental, consequential, or punitive damages.
• This limitation does not apply to claims arising from gross negligence, willful misconduct, or violations of applicable law.

10. Indemnification

You agree to indemnify and hold harmless Ayureon, Inc., its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your violation of these Terms or your misuse of our services.

11. Dispute Resolution

11.1 Governing Law

These Terms are governed by the laws of the State of Texas, without regard to conflict of law principles.

11.2 Arbitration

Any dispute arising from these Terms or your use of our services will be resolved through binding arbitration in Austin, Texas, administered by the American Arbitration Association under its applicable rules, except that either party may seek injunctive relief in court for intellectual property or confidentiality matters.

11.3 Class Action Waiver

You agree to resolve disputes with Ayureon, Inc. on an individual basis. You waive the right to participate in any class action, class arbitration, or representative action.

12. Modifications

Ayureon, Inc. may update these Terms periodically. Material changes will be communicated via email or prominent notice on our website. Continued use of our services after the effective date of changes constitutes acceptance.

13. Termination

Ayureon, Inc. may suspend or terminate your access to our services at its discretion if you violate these Terms, engage in prohibited conduct, or for any other reason with reasonable notice. Upon termination, your right to use our services ceases immediately, but provisions that by their nature should survive will remain in effect.

14. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

15. Contact Us

Ayureon, Inc. 500 W 2nd Street, Suite 1900 Austin, TX 78701

General inquiries: support@ayureon.com Legal inquiries: legal@ayureon.com